2B Bio Beauty USA (“we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, or make a purchase.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

  1. Information We Collect

We collect personal information that you provide directly to us, as well as information collected automatically through your use of our website.

Information you provide may include:

Name, billing and shipping address
Email address and phone number
Account login credentials
Professional information, including license details if required for account approval
Order and transaction details
Communications with our team

Information collected automatically may include:

IP address
Browser type and device information
Pages viewed and interactions with our site
Referral sources and usage data
Cookies and similar tracking technologies

  1. How We Use Your Information

We use your information to operate, improve, and protect our business, including to:

Process and fulfill orders
Manage and verify professional accounts
Provide customer service and respond to inquiries
Send transactional communications such as order confirmations and shipping updates
Send marketing communications, which you can opt out of at any time
Improve website performance and user experience
Detect and prevent fraud or unauthorized activity
Comply with legal obligations and enforce our policies

  1. How We Share Your Information

We do not sell your personal information.

We may share your information with trusted third parties as necessary to operate our business, including:

Payment processors to securely complete transactions
Shipping and fulfillment partners
Technology providers such as hosting, analytics, and platform services
Marketing and email service providers

These third parties are only permitted to use your information as needed to perform services on our behalf.

We may also disclose information to comply with legal obligations, enforce our Terms & Conditions, or protect our rights, customers, or business.

  1. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Enable core website functionality
Remember your preferences and login status
Analyze site traffic and usage
Improve performance and user experience

You can adjust your browser settings to refuse or delete cookies, but doing so may affect certain features of the website.

  1. Data Retention

We retain personal information only as long as necessary to provide our services, maintain your account, comply with legal obligations, and resolve disputes.

  1. Your Rights

Depending on your location, you may have the right to:

Request access to your personal information
Request correction of inaccurate data
Request deletion of your data
Opt out of marketing communications

California residents may have additional rights under applicable privacy laws.

To make a request, please contact us using the information below.

  1. Data Security

We take reasonable measures to protect your personal information, but no system is completely secure, and we cannot guarantee absolute security.

  1. Third-Party Services & Links

Our website may include links to third-party websites or integrate third-party services. We are not responsible for the privacy practices or content of those third parties.

  1. Children’s Privacy

Our website is intended for licensed professionals and is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

  1. Marketing & Communications

If you opt in to receive marketing communications, you may unsubscribe at any time using the link provided in our emails.

We may still send non-promotional communications related to your account or transactions.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the website constitutes acceptance of any changes.

  1. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Email: [email protected]

Phone: 669-333-5576